Terms & Conditions

Last updated: 11th October 2025

Welcome to Luxury Spa Retreats (“we”, “our”, “us”).
We operate as a UK-based independent travel content and consultancy brand, focused on editorial storytelling, partnerships, and curated spa and wellness experiences.
By using this website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.


1. Who We Are

Luxury Spa Retreats is a trading name of a sole trader based in the United Kingdom.

We are not a travel agency or tour operator, and we do not take or process payments for travel services.
All bookings, payments, and contractual responsibilities are handled directly by our partner travel agencies, DMCs (Destination Management Companies), or ATOL-protected tour operators.

Our role is to provide editorial content, consultancy, and introductions only.
All travel arrangements made through our partner network are subject to the terms and conditions of those partners, who act as the booking principal.


2. Our Role and Limitation of Liability

We act solely as a content publisher and referral consultant.
We do not sell, arrange, or provide travel services directly, and therefore cannot accept responsibility for any booking, payment, or contractual disputes.

All bookings and financial transactions are made directly between you and the relevant ATOL-protected partner or travel provider.
Any disputes, cancellations, or issues relating to travel arrangements must be addressed to that partner.

While we take care to ensure that all information on our site is accurate and up to date, we make no warranties that the content is error-free or current. We accept no liability for:

  • Any loss or damage resulting from reliance on information provided on this site;
  • Errors, omissions, or typographical inaccuracies;
  • Cancellations, amendments, or service issues arising from partner suppliers;
  • Any indirect, incidental, or consequential damages of any kind.

3. Editorial Content and Imagery

All written and visual content is provided for informational and promotional purposes only.
We aim to use our own original photography and videography wherever possible. However, we also use images and videos provided by hotels, resorts, or tourism boards, and occasionally licensed stock imagery to represent destinations or experiences accurately.

If you are a brand, hotel, or photographer and believe an image has been used without appropriate permission, please contact us at hello@luxurysparetreats.com, and we will promptly review and, if necessary, remove or replace the content.


4. Affiliate Links and Partner Disclosures

Some links on this website may be affiliate or referral links, meaning we may receive a commission or benefit — at no additional cost to you — when you make a booking, purchase, or enquiry through those links.

We only promote partners, destinations, or products that align with our values and quality standards.
Affiliate relationships do not influence our editorial opinions. All recommendations are made in good faith, based on genuine experience or industry insight.


5. Consultancy, Partnerships, and Media Collaborations

Luxury Spa Retreats collaborates with tourism boards, hotels, and destination partners for familiarisation (FAM) trips, press visits, and content partnerships.

Participation in such collaborations does not guarantee positive coverage.
All published content reflects our authentic experience and professional opinion.

We reserve the right to select, edit, and distribute all media (photography, video, editorial) created during collaborations.
By inviting us on a hosted or media trip, partners grant us the right to use any content created for editorial and promotional use across our owned platforms, unless otherwise agreed in writing prior to travel.


6. Intellectual Property

All text, design, photography, videography, and branding on this website are protected under UK copyright law.
You may not copy, reproduce, or distribute any of our content without prior written consent.

You are welcome to link to our website or quote short excerpts for fair use, provided credit is given to Luxury Spa Retreats and the context is accurate and not misleading.


7. Data Protection and Privacy

Your privacy is important to us.
We handle all personal data in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

By using this site or submitting a form, you agree to our use of your data as outlined in our Privacy & GDPR Policy.

We only collect the information necessary to respond to enquiries, manage newsletter subscriptions, and maintain partner communications.
You may unsubscribe or request data removal at any time by emailing hello@luxurysparetreats.com.


8. External Links

Our website may include links to third-party websites not operated by us.
We have no control over the content, policies, or practices of these sites and accept no responsibility for them.
You are encouraged to review the terms and privacy policies of any third-party site you visit.


9. Testimonials and Reviews

Any testimonials, reviews, or opinions published on this website reflect personal experiences and are provided for informational purposes only.
Individual results or experiences may vary.
We reserve the right to edit or remove testimonials that are outdated, misleading, or inappropriate.


10. Indemnity

By using this website, you agree to indemnify and hold harmless Luxury Spa Retreats, its owner, and affiliates from any claims, damages, liabilities, or expenses arising out of your use of the site or reliance on its content.


11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from or related to this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.


12. Contact

For all enquiries regarding these Terms & Conditions, media partnerships, or content usage, please contact:
📧 hello@luxurysparetreats.com
📍 United Kingdom